THIS AGREEMENT APPLIES TO ALL ORDERS, PURCHASES, AND SALES, WHETHER MADE VIA THE WEBSITE, BY TELEPHONE, OR OTHERWISE. BY USING THE WEBSITE, YOU REPRESENT AND WARRANT, WITHOUT LIMITATION, THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY AND COMPLY WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT AND ANY OTHER SUPPLEMENTAL TERMS, DISCLOSURES, AND DISCLAIMERS, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.
You hereby understand and agree to the following:
Scaled weight is not equal to melted scaled weight, this is what is known as melt loss.
Anything that is not gold is not included in melted scaled weight, this includes but is not limited to: gemstones, steel springs in latches , welding points, other metals or dirt and debris.
We dismantle jewellery such as necklaces, rings and brooches, if not done so in advance.
Manoro Trading does not return or refund for melt loss, unless a prior arrangement has been made in writing.